Frequently Asked Questions

Got a question related to offers, cashback and promotions? We have the answers here. If you're a new member, we encourage you to browse through these FAQ's for more clarity.

HELP & SUPPORT

When you browse your favourite categories and click on the best offer from deals, a coupon code will be generated and you will be redirected to the store website (e.g.lazada, zalora, fave, 11street, AliExpress etc.,)

Once you land on lazada, zalora, fave, 11street, AliExpress website you can avail the offer by entering the Coupon Code if its a coupon other wise if it was deal then automatically will apply,You check-out & pay on the retailer's website

We’re doing our best to deliver best offers coupons ,special offers and deals only to our subscribed customers.

We will not spam you, and if the updates are not relevant to your interests you can unsubscribe easily.

Coupon Codes allows you to give a set discount if they enter a specific code. For example,HAPPY40 you might offer a 40% off coupon on fashion.

Deal Codes allows you to manage and take redemptions that are running by stores, No need to enter any code you can automatically get that offer to your cart.

If you have bought something online from a company (or) store (or) Ecommerce website you need to contact that respective company to ask for an update on your order.

We don't have access to the order information or delivery details. We can't process refunds or cancel orders either.

If you have bought something online from a company (or) store (or) Ecommerce website you need to contact that respective company to exchanged or return.Dealsofmalaysia is not Responsible for any products.




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